Frequently Asked Questions


What are eylash extensions?

They are individual extensions made of a synthetic material to look like perfect natural eyelashes; thicker at the base and thinner at the tip with a slight curl. They come in many different colors; the most popular is Solid Black. They are adhered one by one to a natural lash with a medical-grade bonding adhesive giving the appearance of a darker, more voluptuous lash-line.

How long do semi-permanent eyelash extensions last?

The average eyelid has approximately 100 natural hairs which shed at an average rate of 20-30% every 2 weeks. Therefore, when the natural hair sheds, so does the extension that was attached to it. Since new hairs are always growing in, refills can be performed to attach extensions to the new growth keeping the lashes looking full continuously or for as long as you wish to maintain them.

How often will I need to get a fill?

On average, fills are recommended every 2-3 weeks to keep the lashes looking their best. With proper maintenance, semi-permanent eyelash extensions can be kept up indefinitely through regular refills.

Can eyelash extensions be applied on anyone?

Anyone with an eyelash to attach to can receive eyelash extensions. However, if you have any of the following conditions we advise you to consult with us prior to scheduling a full set to best determine if lashes are right for you.

• Extremely sensitive eyes or skin
• Eye infection of any kind
• Allergy to cyanoacrylate (this is used in acrylic nails and most adhesives of any kind)


Will the eyelash extensions damage my natural eyelashes?

Our application technique and premium products will not damage your natural lashes. It is imperative to the health of your lashes to have each natural hair isolated when an extension is adhered to it and ensure proper separation so that the hairs can continue to grow and shed as they would naturally. We only use medical-grade adhesives which are made exclusively for lash extensions.

What is the difference between Classic and Volume eyelash extensions?

Classic Lash extensions are our signature lash application where the attachment of 1 extension is applied to 1 natural eyelash. The result is an enhanced lash line, yet very natural and realistic in appearance. Volume Lash extensions are our premium lash application where we apply 2 or more of our lightest lash extensions to 1 natural eyelash.

What do the eyelash extensions look like and how do they feel?

Our eyelash extensions look and feel completely real as each application is customized to your eye shape, natural lash line, and desired look. We offer different curls, thicknesses, and lengths that are indistinguishable in weight to human lashes thereby providing a weightless feel to your lash line.

Could you describe the application process?

The application process is very relaxing, just like receiving a spa service. You will lie back on a plush table and have your eyes closed the entire time. The application is very gentle and can be best described as though someone is gently brushing through your lashes. The service generally takes between 60 to 120 minutes to apply a full set and refills can be done in as little as 30 to 60 minutes. The procedure is so relaxing and comfortable that many clients fall asleep.


How do I take care of the lashes once they’re on?

It can take up to 24 hours for the eyelash extension adhesive to fully cure the bond between your natural lash and the extensions. Avoid swimming, spas, saunas, and tanning on the day of your lash appointment. After the 24 hours, they are able to get wet. While sleeping, lashes can tangle or flip to the side. Brush through your lashes each morning with a clean mascara wand to reshape the extension and keep them fluffed into place. The overall upkeep is very minimal and very easy to manage.

What should I do prior to my appointment?

• Remove all eye makeup and clean your natural lashes with an oil-free cleanser.
• If you wear contact lenses, we recommend removing them.
• Avoid caffeine and any other stimulants that may cause your eyes to flutter involuntarily.
• Refrain from curling or perming your natural lashes prior to receiving your full set.

Can I have my eyelash extensions removed?

Eyelash extensions can be easily removed by using a special gel remover formulated to quickly dissolve the medical-grade adhesive and gently wipe away the lash extensions. The process is painless and will not harm your natural hairs – taking less than 30 minutes. Please do not attempt to remove lash extensions yourself as this can cause damage to your natural lashes.